(CAN) Self Checkout Attendant

Walmart Canada; Saguenay; On-site; CAD 30,000 - 38,000; Full time

Job summary

A leading retail company is seeking a Self-Checkout Attendant in Saguenay to assist customers with transactions. This role emphasizes providing excellent customer service, maintaining a neat and orderly self-service area, and educating customers about self-checkout options. Candidates should have strong organizational skills and attention to detail.

Qualifications

• Ability to assist customers with self-service options.
• Demonstrated knowledge of handling customer inquiries.
• Ability to maintain a clean and organized workspace.

Responsibilities

• Assist customers in self-checkout areas.
• Educate customers on efficient use of self-service options.
• Maintain a clean and organized self-service checkout area.

Skills

Customer service

Organizational skills

Attention to detail

Job description

Position Summary...

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do...

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1451 Boul Talbot, Chicoutimi, QC G7H 5N8, Canada

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