(CAN) Self Checkout Attendant

Walmart; Maple Ridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Maple Ridge is seeking a Self-Checkout Attendant to provide excellent customer service in the self-service area. Responsibilities include maintaining a clean environment, educating customers on self-service options, and assisting with transactions. The position requires candidates to be at least 16 years old. This role offers a starting pay rate of $18.00, depending on experience.

Qualifications

• Must be 16 years or older.

Responsibilities

• Maintain cleanliness and organization in the self-service area.
• Educate customers on self-service usage.
• Promote company programs related to credit and charity.
• Monitor customers and provide assistance as needed.
• Explain quality checks and interventions to customers.
• Respond to EAS alarms and maintain logs.
• Notify Customer Service Manager about cash or technical issues.
• Return Scan & Go scanners after use.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.


• Educates customers on the correct and efficient use of self-service options, when applicable.


• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.


• Observes the activities of a customer to determine when and if assistance is needed.


• When self-service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.


• Demonstrates knowledge about responding to EAS alarms and filling out the \"Failure to Deactivate\" Log.


• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.


• Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age - 16 or older.

Preferred Qualifications

• None

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

11850 224 St, Maple Ridge, BC V2X 8T1, Canada

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