(CAN) Self Checkout Attendant

Walmart Canada Corp; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Kitchener is seeking a Self-Checkout Attendant to provide exceptional customer service in the self-service area. Responsibilities include maintaining cleanliness, assisting customers with transactions, and resolving technical issues. The role requires strong customer service skills and a positive attitude. Compensation starts at $17.75, with the rate of pay determined based on experience.

Qualifications

• Exceptional customer service skills required.
• Ability to educate customers on self-service options.
• Knowledge of responding to alarms and technical issues.

Responsibilities

• Maintain cleanliness and organization of the self-service area.
• Assist customers with transactions and self-service options.
• Handle cash and technical issues as needed.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do

• Keep the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educate customers on the correct and efficient use of self-service options, when applicable.
• Promote company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observe the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explain the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrate knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Call the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Return Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

100 The Boardwalk, Kitchener, ON N2N 0B1, Canada

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