(CAN) Self Checkout Attendant

Walmart; Fredericton; On-site; CAD 18,000 - 26,000; Full time

Benefits offered by this job

Disability accommodation

Job summary

Walmart Canada is seeking a Self-Checkout Attendant in Fredericton to provide outstanding customer service and assist customers with self-checkout transactions. The role involves keeping the area tidy, educating customers on self-checkout usage, and supporting cashier operations as needed.

This position starts at a base pay rate of $16.05 per hour and requires being at least 16 years old. The job is located at 125 Two Nations Crossing, Fredericton, NB, Canada, and Walmart Canada may use AI tools

Qualifications

• Experience in customer service is preferred.
• Educate customers on correct use of self-service options.
• Observe customers to determine when assistance is needed.
• Explain self-check interventions and quality checks politely.
• Knowledge of responding to EAS alarms and filling out logs.
• Refer to supervisor for cash issues or technical problems.
• Return scanned items to their place after use.

Responsibilities

• Keeps the self-check area neat, clean and organized, free of debris and liquids.
• Educates customers on the correct and efficient use of self-service options.
• Promotes Walmart sponsor programs (credit card, product protection, charity initiatives) when applicable.
• Observes customers to determine when assistance is needed.
• Politely explains reasons for interventions or quality checks and reassures customers that checks are normal.
• Demonstrates knowledge about responding to EAS alarms and completing the Failure to Deactivate Log.
• Calls the Customer Service Manager if the self-service area is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Skills

Customer service

Job description

Position Summary…

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do…

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the “Failure to Deactivate” Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.05.

Le taux horaire minimum pour ce poste débute à 16.05.

Minimum Qualifications…

Age - 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

125 TWO NATIONS CROSS, FREDERICTON, NB E3A 0T3, Canada

Important Note:

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.