(CAN) Self Checkout Attendant

Walmart Canada Corp; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Edmonton is hiring for a customer service role focused on maintaining the self-service area. Responsibilities include educating customers on self-service options, ensuring cleanliness, and handling technical issues. The position offers a starting pay of $16.15, with the final rate depending on experience.

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on self-service options.
• Promotes company programs, like credit card service.
• Observes customer activities to determine assistance needs.
• Explains self-service interventions clearly to customers.
• Responds to EAS alarms and fills out the log.
• Calls Customer Service Manager for cash or technical issues.
• Returns Scan & Go scanners after use.

Job description

What you'll do...

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self‑serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self‑service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location…

5004 98 Ave Nw, Edmonton, AB T6A 0A1, Canada

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