(CAN) Self Checkout Attendant

Walmart Canada; Chatham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Canada is looking for a Self-Checkout Attendant to enhance customer service and support transactions through self-service options. Responsibilities include maintaining cleanliness, educating customers, and managing technical issues. Candidates should be ready to assist customers effectively and ensure a smooth self-checkout experience.

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on self-service options.
• Promotes company sponsor programs.
• Observes customer activities for necessary assistance.
• Explains quality checks and reassures customers.
• Responds to EAS alarms and fills out logs.
• Calls the Customer Service Manager for cash or technical issues.
• Returns Scan & Go scanners to their home after use.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

881 St Clair St, Chatham, ON N7L 0E9, Canada