(CAN) Self Checkout Attendant

Walmart Canada Corp; Alma; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Self-Checkout Attendant in Alma, Quebec. The ideal candidate will provide excellent customer service, maintain a tidy self-checkout area, and assist customers in using self-service options efficiently. Must be at least 16 years old. This role offers an opportunity to develop skills in the retail industry.

Qualifications

• Age - 16 or older

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on the efficient use of self-service options.
• Promotes company sponsor programs.
• Observes activities of customers to determine if assistance is needed.
• Explains interventions and quality checks to customers.
• Responds to EAS alarms and logs issues.
• Calls Customer Service Manager for cash or technical issues.
• Returns Scan & Go scanners to their home after use.

Job description

Position Summary Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What You'll Do

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1755 Ave Du Pont S, Alma, QC G8B 7W7, Canada

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