CAN Sales Assistant - British Columbia

Mountain Warehouse; Victoria; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus scheme

Colleague discount 50%

Uniform allowance (twice yearly)

Vacation pay 6%

Job summary

Mountain Warehouse in Victoria is seeking a motivated Sales Assistant to ensure the store operates smoothly and delivers an outstanding shopping experience. You’ll maintain high presentation standards, stay informed on product features and promotions, process transactions efficiently, and support in-store promotions and displays.

As part of a collaborative team, you’ll engage customers, build rapport, meet sales targets, and contribute to a welcoming atmosphere that reflects the Mountain

Qualifications

• Must provide outstanding customer service.
• Strong teamwork and communication skills.
• Reliable and trustworthy in a busy retail environment.

Responsibilities

• Work harmoniously with colleagues to maintain a supportive team environment.
• Process transactions accurately and efficiently across payment methods.
• Keep the sales floor clean, stocked, and visually appealing, and stay updated on promotions and pricing.
• Engage with customers to understand needs and provide tailored solutions.
• Meet and contribute to sales targets and support store management in growth opportunities.

Skills

Customer service

Team collaboration

Communication

Reliability

Job description

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline

23 October 2026

Department

Canada Retail

Location

Mayfair Mall (MMV)

Compensation

CA$18.25 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Sales Assistant

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards

You’re not just working in a store; you’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDCAN