(CAN) Produce Team Lead

Walmar; Montreal (administrative region); On-site; CAD 43,000 - 48,000; Full time

Job summary

Walmart Canada in Montreal area is seeking a Customer Service Leader for Fresh departments to assist in leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

This role emphasizes excellent customer service, task leadership, merchandising, scheduling, and teamwork with the Fresh Coach

Qualifications

• Excellent customer service skills.
• Ability to lead and co-ordinate tasks.
• Experience with merchandising and displays.
• Strong communication with team members and coaches.
• Ability to plan and schedule shifts and coverage.

Responsibilities

• Provide excellent Customer Service by greeting customers, promoting products/services, and resolving issues.
• Assist in directing and coordinating task completion per priorities from Fresh Coach and Store Management.
• Assess Fresh Department presentation and merchandise displays; implement changes as needed.
• Lead daily team huddles, share updates, set goals, and track productivity.
• Review schedules with People Lead and assign associates for coverage and availability.
• Identify training opportunities during area tours and develop associates through teaching.
• Maintain a safe, clean work environment and adhere to policies; complete safety checks.
• Complete GTA/Workday tasks and support management.
• Assist with performance conversations and recruitment efforts.

Skills

Customer service

Leadership

Training & development

Merchandising

Communication

Scheduling

Safety compliance

Job description

Position Summary...Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.3. Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.5. Review completed schedules with People Lead. 6. Assign Associates to support coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed. 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $21.85.Le taux horaire minimum pour ce poste débute à 21.85.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…7445 Boul Langelier, Saint-Leonard, QC H1S 1V6, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .