(CAN) Produce Team Lead

Walmart Canada; Mascouche; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Mascouche, QC is seeking a Customer Service driven leader to assist in Fresh areas and department processes. You will respond to inquiries, train associates, and promote products while ensuring tasks are completed to high standards.

This role supports scheduling, merchandising, safety, and daily operations, coordinating with the Fresh Coach and Store Management Team to drive performance and guest satisfaction.

Qualifications

• Age – 16 or older.
• Customer-service oriented and able to promote products/services.
• Ability to coordinate and delegate tasks per priorities from the Fresh Coach and Store Management Team.

Responsibilities

• Provide excellent Customer Service by greeting customers, promoting products/services, locating merchandise, assisting purchases, and resolving issues.
• Coordinate task completion and daily availability processes per priorities from the Fresh Coach and Store Management Team.
• Ensure Fresh Department presentation and merchandising is up to standards and adjust displays as needed.
• Lead daily Team Huddle, communicate updates, set goals, and track productivity.
• Review schedules with People Lead and assign associates to coverage and availability tasks.
• Offer training opportunities to associates and provide feedback for growth.
• Maintain a safe, clean environment and ensure displays and fixtures are secure.
• Support GTA/Workday tasks and collaborate with Management.
• Assist with recruiting and hiring new associates.

Skills

Customer Service

Leadership

Training

Communication

Job description

Position Summary...Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

155 Montee Masson, Mascouche, QC J7K 3B4, Canada

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