(CAN) Préposé aux caisses libre-service

Walmart; Saint-Eustache; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail company in Quebec is seeking a Self-Checkout Attendant. The role involves providing exceptional customer service, assisting customers with transactions, and ensuring the self-service area is neat and organized. Candidates should be at least 16 years old. This position is ideal for individuals looking to develop their skills in the retail industry.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Keep the area neat, clean, and organized.
• Educate customers on self-service options.
• Promote company sponsor programs.
• Observe customers to determine assistance needs.
• Explain self-service interventions and quality checks.
• Respond to EAS alarms and fill out logs.
• Call Customer Service Manager for cash or technical issues.
• Return Scan & Go scanners to their home.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Cals the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location

Primary Location…

764 Arthur Sauve Boul, Saint-Eustache, QC J7R 4K3, Canada