(CAN) Préposé aux caisses libre-service

Walmart; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Quebec is seeking a Self-Checkout Attendant. In this role, you will provide exceptional customer service, assist customers with self-service checkouts, and maintain a clean environment. Candidates must be at least 16 years old. Join our team to develop your skills in the retail industry.

Qualifications

• Must be 16 years of age or older.
• Willingness to accommodate disability-related needs as required by law.

Responsibilities

• Keep the self-service area clean and organized.
• Educate customers on self-service options.
• Promote company programs as applicable.
• Observe customer activity to provide assistance.
• Explain interventions and quality checks to customers.
• Respond to EAS alarms appropriately.
• Notify the Customer Service Manager of cash or technical issues.

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observes the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1700 Boul Lebourgneuf, Quebec City, QC G2K 2M4, Canada

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