(CAN) Préposé aux caisses libre-service

Walmart Canada Corp; Magog; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail company in Magog is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers in the self-service area. Responsibilities include maintaining a clean environment, educating customers about self-service options, and handling interventions as needed. The starting pay is $18.25, determined by relevant experience.

Qualifications

• Exceptional customer service skills.
• Ability to assist customers in self-service areas.
• Good communication skills.

Responsibilities

• Keep the self-service area clean and organized.
• Educate customers on self-service options.
• Promote company-sponsored programs.
• Monitor customers for assistance needs.
• Handle self-service interventions positively.
• Respond to EAS alarms as needed.
• Notify manager of cash shortages or technical issues.
• Return scanners after use.

Job description

Position Summary...

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do…

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.25. Rate of pay will be determined based on relevant experience.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1935 Sherbrooke St, Magog, QC J1X 2T5, Canada

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