(CAN) Préposé aux caisses libre-service

Walmart Canada Corp; Drummondville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major retail corporation in Drummondville is looking for a Self-Checkout Attendant to ensure a positive shopping experience by providing customer service and assisting with transactions in the self-service area. This role requires exceptional customer service skills and the ability to maintain cleanliness and organization. The minimum pay starts at $18.25, with rates determined by experience.

Qualifications

• Exceptional customer service skills.
• Ability to maintain cleanliness and organization in the self-service area.
• Knowledge of self-service technology and cash handling.

Responsibilities

• Keep the self-service area neat and organized.
• Educate customers on using self-service options.
• Monitor customer activities and provide assistance as needed.
• Handle technical issues and low cash situations in the self-service area.

Job description

Position Summary

Working as a Self‑Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self‑Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self‑service area(s). If you are looking for an exciting job in customer service or retail, working as a Self‑Checkout Attendant may be a great fit for you!

What you’ll do

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self‑service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observes the activities of a customer to determine when and if assistance is needed.
5. When self‑service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self‑serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self‑service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.25. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

1205 Boul Rene‑Levesque, Drummondville, QC J2C 7V4, Canada