(CAN) Préposé aux caisses libre-service

Walmart Canada Corp; Baie-Comeau; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading retail corporation in Baie-Comeau is hiring a Self-Checkout Attendant. This role involves providing exceptional customer service, maintaining the self-service area, and assisting customers with transactions. Applicants should be customer-oriented and able to handle cash management tasks. The position starts at $18.25, with potential increases based on relevant experience.

Responsibilities

• Keep the self-checkout area neat, clean, and organized.
• Educate customers on using self-service options effectively.
• Promote company sponsored programs to customers.
• Observe customers to provide assistance when needed.
• Explain reasons for quality checks and reassure customers.
• Respond to alarms and document incidents as necessary.
• Inform management of cash shortages or technical issues.
• Return devices to their designated area after use.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you'll do...

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.25. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location… 630 Boul Lafleche, Baie-Comeau, QC G5C 2Y3, Canada

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