(CAN) Préposé à l’accueil

Walmart Canada; Montreal (administrative region); On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Quebec is seeking a People Greeter to create a welcoming shopping experience and assist customers on the sales floor. You will provide friendly service, help with directions, and support store operations to ensure a smooth customer journey.

The role emphasizes safety, adherence to procedures, and a positive, energetic presence in a busy retail environment. Flexible scheduling includes evenings, weekends, and holidays to meet business needs.

Responsibilities

• Provides friendly, fast, and professional service to every customer entering and exiting the store.
• Supports loss prevention and store safety by following procedures.
• Responds to EAS alarms and completes required logs accurately.
• Assists customers and supports store operations with directions and product finding.
• Maintains a safe, clean store environment by following company policies.

Job description

Position Summary

As a People Greeter at Walmart Canada, you play a key role in creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and loyalty. Customer Experience Associates connect with every customer, offering a friendly smile and helpful support that brings Walmart’s values to life for everyone who walks through our doors.

What You’ll Do

Deliver a Welcoming Customer Experience

Provides friendly, fast, and professional service to every customer entering and exiting the store, creating a positive first and last impression.

Support Loss Prevention and Store Safety

Helps keep the store safe by placing return tags on items coming back into the store, watching for large purchases such as electronics, and checking receipts when needed. Reports any unusual or suspicious activity to Management or Loss Prevention and responds to Code ADAM alerts by following established guidelines.

Respond to EAS Alerts and Complete Documentation

Responds politely to EAS alarms, helps identify why an item did not deactivate properly, and completes required logs accurately. Reports any system issues to management so they can be addressed.

Assist Customers and Support Store Operations

Ensures customers have the tools they need for shopping, including carts, baskets, and flyers. Provides directions, answers questions, and works with sales associates to help customers find products and services.

Maintain a Safe and Clean Store Environment

Contributes to a safe, clean, and hazard free work environment by following Company policies and procedures at all times.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in this Role

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste débute à 18.75.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

224 JOSEPH CASAVANT AVE, VILLE DE QUEBEC, QC G1C 7Z3, Canada

Important Note

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