(CAN) Pharmacy Manager( Contract)

Walmart Canada; Kitchener; On-site; CAD 68,880 - 92,299; Full time

Job summary

Walmart Canada is seeking a Pharmacy Manager to oversee day-to-day pharmacy and OTC operations in a fast-paced retail setting in Kitchener, ON. You will lead pharmacy staff, manage inventories, and ensure compliance with Walmart policies and provincial/federal regulations.

You will recruit, train and develop associates, coordinate with Prof Services District Manager and Store Management, and ensure a high level of patient care and service delivery during posted hours.

Qualifications

• Pharmacist license to practice in Canada.
• Experience leading pharmacy teams and operations.
• Ability to follow Walmart OBWs/SOPs and regulatory requirements.

Responsibilities

• Lead the Pharmacy and OTC teams, incl. recruitment and interviewing; train associates on OBWs/SOPs and Walmart workflow.
• Develop, motivate and retain team members; promote Walmart brand to staff and customers.
• Collaborate with Prof Services District Manager and Store Management to achieve plans and budgets.
• Ensure pharmacy is open and operational during posted business hours; oversee scheduling and performance reviews.
• Maintain accurate inventories; address customer complaints and ensure excellent patient experience.

Skills

Team leadership

Staff training

Customer service

Inventory management

Problem solving

Education

Pharmacist license

Additional Prescribing Authorization (Alberta CA_APA)

Tools

Pharmacy computer system

OBWs/SOPs

Job description

Position Summary...

The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see that the Pharmacy operates according to Walmart policy, professional standards, and provincial and federal regulations.

What You'll Do...

• Lead the Pharmacy and OTC teams including participation in the recruitment and interviewing of candidates, train all associates on OBWs/SOPs and Walmart workflow and ensures their execution.
• Develop, assess, motivate and retain team members.
• Promote Walmart's brand to team members and customers.
• Develop a functional and collaborative with the Prof Services District Manager.
• Develop a functional and collaborative relationship with the Store Management team and the Store Manager.
• Must operate Pharmacy to achieve established plans and budgets.
• Responsible for efficient Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews.
• Responsible for developing and executing business action plans to meet the corporate goals and developing corrective action plans based on deficiencies identified in reports (P&L, FSA visits, POAs, etc.) or by audits and DM visits.
• Responsible for maintaining accurate inventories in the Pharmacy by following Walmart OBWs/SOPs (receiving inventory management, disposal of expired products), addressing all customer complaints and resolve all customer problems to ensure excellent customer experience.
• Responsible for the regular care of the Pharmacy to ensure a proper appearance and hospital clean environment for associates and patients.
• Must maintain the professional image for the Pharmacy area as per Workstation Standardization and 6S Audit.
• Responsible for cascading communication coming from the SSC to all Pharmacy associates and OTC.
• Execute all programs assigned to the Pharmacy by the Prof Services team.
• Develop and establish collaborative relationships with other health care providers within the store (clinics, Vision Centre, their community etc.).
• Ensure that Pharmacy is open and operational during the posted business hours.
• Supervise and support the OTC manager in their everyday duties and responsibilities.
• Ensure excellent patient experience, locate merchandise on the sales floor.
• Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
• Accept prescriptions and/or refill requests from Customers, Doctors or Hospitals.
• Ensure all prescriptions are filled accurately, efficiently, and safely using the established workflow models and counsel all patients on sold pharmaceutical products.
• Ensure proper storage of pharmaceutical products.
• Execute processes as per OBWs/SOPs.
• Ability to operate all equipment in the pharmacy (register, computer system etc.) Protect and maintain patient privacy at all times and follow provincial regulations established by the regulatory body.
• Ensure patients receive all eligible services they are entitled to (medication reviews, injections etc.) to meet specific patient needs.
• Ensure that Pharmacy is open and operational during the posted business hours.

Minimum Qualifications...

• Age - 16 or older
• License - Pharmacist License (secondary optional permit in Alberta: CA_APA - Additional Prescribing Authorization)

Preferred Qualifications...

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100 The Boardwalk, Kitchener, ON N2N 0B1, Canada

Important Note:

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

The pay range for this position is $50.00 - $67.20/hr. Rate of pay will be determined based on relevant experience.

L’échelle salariale pour ce poste est de 50.00 à 67.20 $/h. La rémunération sera déterminée en fonction de l’expérience pertinente.