(CAN) Pharmacy Manager

Walmart; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading retail pharmacy in Edmonton seeks a Pharmacy Manager to oversee daily operations, ensure compliance with standards, and deliver exceptional customer service. The role involves leading a team, managing pharmacy inventory, and maintaining a clean and professional environment. A valid Pharmacist License is required, and the position offers a pay range of $50.00 - $67.20/hr based on experience.

Qualifications

• Must have a valid Pharmacist License.
• Age - 16 or older.
• Ability to operate pharmacy equipment and maintain patient privacy.

Responsibilities

• Lead the Pharmacy and OTC teams.
• Ensure compliance with Walmart policies and regulations.
• Manage scheduling and performance reviews of associates.
• Address customer complaints and ensure excellent experience.
• Maintain accurate inventories and oversee the pharmacy environment.
• Collaborate with other health care providers.

Skills

Pharmaceutical product knowledge

Leadership and team management

Customer service excellence

Problem resolution

Education

Pharmacist License

Job description

Position Summary

The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see that the Pharmacy operates according to Walmart policy, professional standards, and provincial and federal regulations.

What you'll do

Lead the Pharmacy and OTC teams including participation in the recruitment and interviewing of candidates, train all associates on OBWs/SOPs and Walmart workflow and ensures their execution. Develop, assess, motivate and retain team members. Promote Walmart's brand to team members and customers. Develop a functional and collaborative with the Prof Services District Manager. Develop a functional and collaborative relationship with the Store Management team and the Store Manager.

Must operate Pharmacy to achieve established plans and budgets. Responsible for efficient Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing business action plans to meet the corporate goals and developing corrective action plans based on deficiencies identified in reports (P&A, FSA visits, POAs, etc.) or by audits and DM visits. Responsible for maintaining accurate inventories in the Pharmacy by following Walmart OBWs/SOPs (receiving inventory management, disposal of expired products), addressing all customer complaints and resolve all customer problems to ensure excellent customer experience. Responsible for the regular care of the Pharmacy to ensure a proper appearance and hospital clean environment for associates and patients. Must maintain the professional image for the Pharmacy area as per Workstation Standardization and 6S Audit. Responsible for cascading communication coming from the SSC to all Pharmacy associates and OTC.

Execute all programs assigned to the Pharmacy by the Prof Services team.

Develop and establish collaborative relationships with other health care providers within the store (clinics, Vision Centre, their community etc.). Ensure that Pharmacy is open and operational during the posted business hours. Supervise and support the OTC manager in their everyday duties and responsibilities. Ensure excellent patient experience, locate merchandise on the sales floor.

Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.

Accept prescriptions and/or refill requests from Customers, Doctors or Hospitals.

Ensure all prescriptions are filled accurately, efficiently, and safely using the established workflow models and counsel all patients on sold pharmaceutical products.

Ensure proper storage of pharmaceutical products.

Execute processes as per OBWs/SOPs.

Ability to operate all equipment in the pharmacy (register, computer system etc.) Protect and maintain patient privacy at all times and follow provincial regulations established by the regulatory body. Ensure patients receive all eligible services they are entitled to (medication reviews, injections etc.) to meet specific patient needs. Ensure that Pharmacy is open and operational during the posted business hours.

The pay range for this position is $50.00 - $67.20/hr. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age - 16 or older
• License - Pharmacist License (secondary optional permit in Alberta: CA_APA - Additional Prescribing Authorization)

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

9499 137 Ave Nw, Edmonton, AB T5E 5R8, Canada