(CAN) People Greeter

Walmart Canada Corp; Lévis; On-site; CAD 19,000 - 25,000; Full time

Job summary

Walmart Canada is seeking a People Greeter to welcome customers and deliver friendly, helpful service on the sales floor. You will assist shoppers, provide directions, and uphold Walmart’s values through courteous interactions.

Based at our 1200 Boul Alphonse-Desjardins, Levis, QC location, you’ll support store operations, maintain safety and cleanliness, and contribute to a positive shopping experience for every guest.

Responsibilities

• Provide courteous, fast service to each customer entering or exiting the store; greet and assist shoppers.
• Support loss prevention procedures by following company guidelines and reporting suspicious activities to management.
• Understand and apply the SEA program; respond courteously to demagnetization issues and help identify root causes for corrective action.
• Ensure customers have the tools to shop, such as a cart, basket, and flyer.
• Advise customers and seek assistance from sales associates to direct them to different departments and answer questions.
• Contribute to a safe, clean, obstacle-free work environment by following company policies.

Job description

Position Summary

As a People Greeter at Walmart Canada, you play a key role in creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and loyalty. Customer Experience Associates connect with every customer, offering a friendly smile and helpful support that brings Walmart’s values to life for everyone who walks through our doors.

What you’ll do

• 1.Fournir et promouvoir un service courtois et rapide pour chaque client, qu’il entre ou sorte, en se tenant à la porte d’entrée ou de sortie de la succursale.
• 2.Aider l’équipe de prévention des pertes en suivant la procédure suivante : Ajouter des tickets de retour à toutes les marchandises entrant dans la succursale, repérer les gros achats sortants tels que les appareils électroniques et vérifier le reçu du client (article et date), signaler tout comportement suspect à la direction et à l’équipe de prévention des pertes et réagir aux annonces de codes ADAM conformément aux lignes directrices.
• 3.Comprendre et appliquer le programme SEA en réagissant avec courtoisie aux défauts de démagnétisation et en aidant à cerner la cause première et à enregistrer l’incident, tout en portant toute défaillance du système à l’attention des équipes de direction pour qu’elles y remédient.
• 4.S’assurer que les clients disposent des outils nécessaires pour magasiner, notamment un chariot, un panier et un prospectus.
• 5.Conseiller les clients et demander l’aide des préposés aux ventes pour orienter les clients vers les différents secteurs de la succursale et répondre à leurs questions.
• 6.Contribuer à un environnement de travail sécuritaire, propre et sans obstacles grâce au respect des directives et des procédures de l’entreprise.

Le taux horaire minimum pour ce poste débute à

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1200 Boul Alphonse-Desjardins, Levis, QC G6V 6Y8, Canada

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