(CAN) People Greeter

Walmart Canada; Laval (administrative region); On-site; CAD 20,664 - 26,174; Full time

Job summary

Walmart Canada in Laval, QC is seeking a People Greeter to warmly welcome shoppers and deliver helpful service. You’ll engage customers, guide them to products, and contribute to a positive store atmosphere.

You will assist with store operations, support safety procedures, respond to alarms, complete required logs, and help maintain a clean, safe shopping environment. Flexibility to work evenings, weekends and holidays is appreciated.

Responsibilities

• Deliver a welcoming customer experience to every shopper.
• Provide friendly, fast, and professional service to customers entering and exiting the store.
• Assist customers and support store operations, helping locate products and services.
• Support store safety and loss prevention, monitor activity, and report issues as needed.
• Respond to EAS alarms and complete required logs accurately.

Job description

Position Summary...

As a People Greeter at Walmart Canada, you play a key role in creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and loyalty. Customer Experience Associates connect with every customer, offering a friendly smile and helpful support that brings Walmart’s values to life for everyone who walks through our doors.

What You’ll Do

Deliver a Welcoming Customer Experience

Provides friendly, fast, and professional service to every customer entering and exiting the store, creating a positive first and last impression.

Support Loss Prevention and Store Safety

Helps keep the store safe by placing return tags on items coming back into the store, watching for large purchases such as electronics, and checking receipts when needed. Reports any unusual or suspicious activity to Management or Loss Prevention and responds to Code ADAM alerts by following established guidelines.

Respond to EAS Alerts and Complete Documentation

Responds politely to EAS alarms, helps identify why an item did not deactivate properly, and completes required logs accurately. Reports any system issues to management so they can be addressed.

Assist Customers and Support Store Operations

Ensures customers have the tools they need for shopping, including carts, baskets, and flyers. Provides directions, answers questions, and works with sales associates to help customers find products and services.

Maintain a Safe and Clean Store Environment

Contributes to a safe, clean, and hazard free work environment by following Company policies and procedures at all times.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROL ...