(CAN) People Greeter

Walmart Canada; Hamilton; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Hamilton, Ontario is seeking a People Greeter to create a welcoming shopping experience and provide friendly customer service while supporting store operations. You will help customers find products, assist with directions, and ensure a positive first and last impression.

Responsibilities include supporting loss prevention, responding to alarms, logging activities, and maintaining a safe, clean store environment.

Responsibilities

• Delivering a welcoming customer experience with fast, professional service to every customer entering and exiting the store.
• Support Loss Prevention and store safety, including tagging returns, watching for large purchases, checking receipts, and responding to Code ADAM alerts.
• Respond to EAS alarms and complete necessary logs, reporting system issues to management.
• Assist customers and support store operations by helping with carts, directions, product location, and collaboration with sales associates.
• Maintain a safe, clean, and hazard-free environment by following company policies.
• Maintain flexibility with shifts, including evenings, weekends, and holidays, as needed by business.

Job description

Position Summary

As a People Greeter at Walmart Canada, you play a key role in creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and loyalty. Customer Experience Associates connect with every customer, offering a friendly smile and helpful support that brings Walmart’s values to life for everyone who walks through our doors.

What you’ll do

Deliver a Welcoming Customer Experience
Provides friendly, fast, and professional service to every customer entering and exiting the store, creating a positive first and last impression.

Support Loss Prevention and Store Safety
Helps keep the store safe by placing return tags on items coming back into the store, watching for large purchases such as electronics, and checking receipts when needed. Reports any unusual or suspicious activity to Management or Loss Prevention and responds to Code ADAM alerts by following established guidelines.

Respond to EAS Alerts and Complete Documentation
Responds politely to EAS alarms, helps identify why an item did not deactivate properly, and completes required logs accurately. Reports any system issues to management so they can be addressed.

Assist Customers and Support Store Operations
Ensures customers have the tools they need for shopping, including carts, baskets, and flyers. Provides directions, answers questions, and works with sales associates to help customers find products and services.

Maintain a Safe and Clean Store Environment
Contributes to a safe, clean, and hazard free work environment by following Company policies and procedures at all times.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in this Role

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you’ll enjoy working here

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

999 UPPR WENTWORTH ST, HAMILTON, ON L9A 4X5, Canada