OMNI Customer Fulfillment Associate

Walmart Canada; Yellowknife; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Yellowknife seeks an OMNI Customer Fulfillment Associate. In this role, you will pick, pack, and dispense online orders while ensuring high-quality standards and strict safety guidelines. Ideal candidates should be at least 16 years old and capable of handling tasks involving customer service and operational efficiency. The starting pay for this position is $19.50, based on experience.

Qualifications

• Age – 16 or older.

Responsibilities

• Picks and assembles orders ensuring high-quality standards.
• Packs orders with attention to detail.
• Ensures products picked are of the highest quality.
• Documents and labels all orders accurately.
• Balances fulfillment responsibilities with customer interaction.
• Adheres strictly to safety and food hygiene standards.
• Participates in continuous improvement initiatives.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What You’ll Do

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality, i.e. no damaged products, freshest product selection, etc.
• Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
• Ensures strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate clean‑up of spills and debris, and ensuring all totes are clean and void of debris before packing; operates material‑handling equipment safely and completes pre‑inspection checks before use; exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $19.50. Pay will be determined based on relevant experience.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

313 Old Airport Rd, Yellowknife, NT X1A 3T3, Canada

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