(CAN) OMNI Customer Fulfillment Associate

Walmart; Whitecourt; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail corporation in Whitecourt is seeking individuals for grocery order fulfillment positions. Responsibilities include picking and packing online grocery delivery orders with high quality and accuracy while adhering to safety and hygiene standards. The role offers a minimum pay rate starting from $16.15 based on experience. Candidates must be 16 years or older, with a focus on quality assurance and customer service. Join our team to contribute to customer satisfaction and operational excellence.

Qualifications

• Must be at least 16 years old.
• Ability to pick and pack orders efficiently.
• Strong understanding of safety and food hygiene standards.

Responsibilities

• Pick and assemble grocery orders accurately.
• Pack orders with attention to product details.
• Ensure high quality and freshness of products.
• Document and label orders correctly.
• Maintain a clean and safe workspace.

Skills

Attention to detail

Quality assurance

Time management

Customer service

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do

1. Efficiently pick and assemble orders from various temperature areas with great care and quality in mind to ensure “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similarly named products, exact quantity, and correct product codes.
3. Ensures that products picked are of the highest quality (e.g., no damaged products, freshest product selection, etc.).
4. Correctly documents and labels all orders through interpretation of pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space‑efficient manner while maintaining product quality standards.
6. Balances fulfillment responsibilities with customer interaction and service, including supporting issue resolution.
7. Ensures strict adherence to safety and food hygiene standards, maintains a clean work area, cleans spills promptly, keeps totes debris‑free before packing, operates material handling equipment safely, completes pre‑use inspection checks, and embodies the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, efficiencies, customer satisfaction, safety, working conditions, and quality standards; demonstrates flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

4215 -52 Avenue, Whitecourt, AB T7S 1X6, Canada

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