(CAN) OMNI Customer Fulfillment Associate

Walmart Canada; Victoria; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Victoria, BC. You will pick, pack, and dispense online orders with a focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards.

This role is ideal for individuals seeking a dynamic entry into retail and customer service. You will collaborate with store teams to ensure product quality and accurate labeling.

Responsibilities

• Pick, pack, and prepare customer orders from different temperature areas with care and accuracy to support on-time delivery.
• Ensure product quality and order accuracy by selecting fresh, high-quality items and labeling correctly.
• Maintain efficient packing and space utilization while upholding safety standards.
• Support customers and team operations with positive interactions and issue resolution.
• Follow safety and food hygiene procedures and keep totes clean and safe for use.
• Be flexible with shifts, including evenings, weekends and holidays.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast-paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.

What you’ll do

• Pick, pack, and prepare customer orders: picks and assembles customer orders from different temperature areas with care and accuracy to support on‑time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.
• Ensure product quality and order accuracy: selects fresh, high‑quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.
• Maintain efficient and organized packing: packs totes efficiently to make the best use of space while maintaining product quality and safety standards.
• Support customers and team operations: balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
• Follow safety, food hygiene, and quality standards: maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.
• Flexibility (availability/work schedule): be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

Potential challenges in this role

• High task volume in a fast-paced environment: manages overnight hours effectively and plans accordingly to stay energized and focused.
• Physical demands: performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.; performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you’ll enjoy working here

• Energetic, fast-paced environment: thrive in a dynamic setting where every day brings something new.
• Appreciation for your efforts: your contributions are recognized and valued.
• Career growth opportunities: build your skills and advance your career with us.
• Meaningful impact: take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.40.

Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1644 HILLSIDE AVE, VICTORIA, BC V8T 2C5, Canada

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