(CAN) OMNI Customer Fulfillment Associate

Walmart; Portage la Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major retail company in Portage la Prairie is seeking individuals to pick and pack online grocery orders ensuring high quality and safety standards are met. Ideal candidates should be 16 years or older and be able to work effectively in a fast-paced environment. This role includes responsibilities like order assembly, quality checks, and customer service support.

Qualifications

• Must be 16 years or older.

Responsibilities

• Pick and assemble orders with care for on-time delivery.
• Pack orders paying attention to detail.
• Ensure high-quality products are selected.
• Document and label orders accurately.
• Optimize packing for efficiency.
• Balance fulfillment with customer service.
• Follow safety and hygiene standards.
• Participate in continuous improvement initiatives.

Job description

Position Summary… To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you’ll do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

• Age – 16 or older

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

2348 Sissons Dr, Portage La Prairie, MB R1N 0G5, Canada

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