(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; Peterborough; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Peterborough is looking for an OMNI Customer Fulfillment Associate. In this role, you will ensure the accurate picking, packing, and dispensing of online orders while adhering to high-quality standards and safety protocols. The ideal candidate must be 16 years or older and demonstrate a commitment to customer satisfaction and operational excellence.

Qualifications

• Age – 16 or older.

Responsibilities

• Picks and assembles orders ensuring quality and accuracy.
• Packs orders with attention to detail.
• Ensures high-quality product selection.
• Documents and labels orders accurately.
• Optimizes packing efficiency.
• Balances fulfillment with customer service.
• Maintains safety and hygiene standards.
• Participates in continuous improvement initiatives.

Job description

Overview

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

Responsibilities

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1002 Chemong Rd, Peterborough, ON K9H 7E2, Canada

How to Apply

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