OMNI Customer Fulfillment Associate

Walmart Canada Corp; Northeastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major grocery retailer in Ontario is looking for an Order Fulfillment Associate to pick and pack online grocery delivery orders with a focus on quality and safety standards. The role requires a high school diploma and at least one year of experience in order fulfillment. Responsibilities include ensuring accurate packing, documenting orders, and maintaining a clean work area. The starting pay is $17.75 per hour, determined by relevant experience.

Qualifications

• Minimum 1 year experience in picking, packing, or order fulfillment.
• Knowledge of food safety and hygiene standards.
• Ability to operate material handling equipment safely.

Responsibilities

• Picks and assembles orders from various temperature areas.
• Packs orders with attention to detail.
• Ensures strict adherence to safety and food hygiene standards.

Skills

Basic math skills

Good communication skills

Education

High school diploma or equivalent

Tools

Material handling equipment

Inventory management systems

Job description

Position Summary

To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

What you'll do

Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.

Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels etc.

Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.

Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.

Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

• High school diploma or equivalent.
• Minimum 1 year experience in picking, packing, or order fulfillment.
• Basic math skills and ability to read pick slips.
• Knowledge of food safety and hygiene standards.
• Ability to operate material handling equipment safely.
• Good communication skills.

Preferred Qualifications

• Previous experience in an e‑commerce or grocery fulfillment center.
• Knowledge of temperature‑controlled order picking.
• Strong attention to detail and accuracy.
• Experience with inventory management systems.
• Proficiency in operating warehouse equipment.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

1349 Lasalle Blvd, Sudbury, ON P3A 1Z2, Canada

Rate of pay starts at $17.75 per hour. Pay will be determined based on relevant experience.