(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; New Brunswick; On-site; CAD 35,000 - 45,000; Full time

Job summary

A major retail company in New Brunswick is seeking an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders. This role emphasizes maintaining high-quality standards and strict adherence to safety and food hygiene protocols. Ideal candidates should be detail-oriented and ready to engage in customer service within the retail environment. The location is in Fredericton, NB, Canada.

Responsibilities

• Efficiently picks and assembles orders while ensuring high-quality standards.
• Packs orders with attention to detail and ensures accuracy.
• Maintains strict safety and food hygiene standards.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you’ll do

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity and correct product codes.
3. Ensures that products picked are of the highest quality (i.e., no damaged products, freshest product selection, etc.).
4. Correctly documents and labels all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards, including maintaining a clean and hygienic work area, immediate clean‑up of all spills and debris, and ensuring all totes are clean and void of debris before packing; operates material handling equipment safely and responsibly and ensures all safety pre‑inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes—including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing or adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

1399 Regent St, Fredericton, NB E3C 1A3, Canada

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