(CAN) OMNI Customer Fulfillment Associate

Walmart Canada; Hamilton; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada is seeking an OMNI Customer Fulfillment Associate in Hamilton, Ontario to pick, pack, and dispense online orders with accuracy and strong customer focus. You will maintain safe, clean work areas while following hygiene standards and supporting a seamless online shopping experience.

The role involves selecting high-quality products, confirming details, labeling correctly, and helping resolve issues. Shifts may include evenings, weekends, and holidays to meet business needs.

Qualifications

• Age – 16 or older.

Responsibilities

• Picks and assembles customer online orders with care and accuracy.
• Packs orders carefully and verifies product selection, quantities, and codes.
• Maintains safe, clean work area and follows hygiene procedures.
• Adapts to a variety of shifts including evenings and weekends.
• Operates equipment safely and completes required safety checks.

Job description

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast-paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and customer satisfaction, while following safety and food hygiene standards. By helping deliver a seamless online shopping experience, you play an important role in building customer trust and loyalty. This position is well suited for individuals seeking an engaging role in customer service or retail.

What You'll Do

• Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities, and product codes.
• Selects fresh, high-quality products and removes damaged or unsuitable items. Completes all required documentation and labels accurately, including pick slips and shipping labels.
• Packs totes efficiently to make the best use of space while maintaining product quality and safety standards.
• Balances fulfillment tasks with positive customer interaction, providing assistance and helping resolve issues when needed.
• Maintains a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use. Operates equipment safely and completes required safety checks. Demonstrates flexibility and contributes ideas to improve processes, productivity, and customer satisfaction.
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in This Role

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You'll Enjoy Working Here

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.10.

Le taux horaire minimum pour ce poste débute à 18.10.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

675 UPPER JAMES ST, HAMILTON MTN PLAZA HAMILTON, ON L9C 2Z5, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.