(CAN) Leader d'équipe, produits frais

Walmart; Saint-Hyacinthe; Hybrid; CAD 25,000 - 35,000; Full time

Job summary

Walmart in Saint-Hyacinthe, QC is seeking a Fresh department leader to assist with customer service excellence and department operations. You will guide tasks, supervise merchandising, and support scheduling while training associates and ensuring safety and clean stores.

The role emphasizes teamwork, coaching, and daily communication to meet workload and service goals in a busy store environment.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with product choices and problem resolution.
• Coordinate tasks and delegate daily assignments to team members from Fresh Coach and Store Management.
• Monitor department presentation and merchandising, and implement changes as needed.
• Lead daily team huddle, communicate updates, set goals, and track productivity.
• Review schedules with People Lead and assign associates to coverage tasks.
• Identify training opportunities during tours and develop associates through teaching and feedback.
• Maintain a safe, clean work environment by following policies and completing safety logs.
• Support GTA/Workday tasks and partner with coaches to facilitate performance and growth conversations.

Skills

Customer service

Team coordination

Training & development

Job description

Position Summary...

Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5950 RUE MARTINEAU, SAINT-HYACINTHE, QC J2R 2H6, Canada

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

R-2658218