(CAN) Health and Beauty Team Associate

Walmar; Hamilton; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmar in Hamilton, ON is seeking a Cosmetics Department Associate to provide exceptional customer service, assist in salesfloor operations, and promote products. You will greet customers, locate items, and help with purchases while maintaining displays and pricing.

The role includes stocking, returns processing, and coordinating with the Customer Service Manager as needed to ensure a positive shopping experience and loyalty.

Qualifications

• Greet customers in a polite and friendly manner.
• Assist customers by promoting products and services.
• Maintain sales floor presentation and pricing.
• Handle returns and claims per company policies.
• Stock merchandise and operate store equipment.

Responsibilities

• Greet all customers in a polite and friendly manner.
• Assist customers by promoting products/services and locating merchandise.
• Resolve customer issues and refer concerns to management.
• Maintain sales floor presentation, stock and rotate merchandise.
• Ensure proper handling of claims and returns, and secure merchandise.
• Receive and stock merchandise, log paperwork and documentation.
• Refer service items to a Customer Service Manager as required.
• Provide awareness of cosmetics presence and guidance to customers.

Skills

Customer service

Sales support

Job description

Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.What you'll do...1. Greets all customers in a polite and friendly manner.2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.3. Resolves customer issues and refers concerns to management where appropriate.4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.7. Refers appropriate service and transactional items to a Customer Service Manager as required.8. Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.The minimum rate of pay for this position starts from $18.10.Le taux horaire minimum pour ce poste débute à 18.10.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…510 CENTENNIAL PKWY N, HAMILTON, ON L8E 0G2, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .