(CAN) General Merchandise Department Manager

Walmart Canada; Edmonton; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Edmonton is seeking a General Merchandise Department Manager to lead a high‑energy team, ensure shelves are stocked, organized, and ready for business, and deliver a great customer experience.

You will coach associates, schedule coverage, manage safety and cleanliness, and drive merchandising execution across the sales floor while responding to traffic and workload.

Qualifications

• Maintains a safe, clean, and hazard‑free work environment.
• Be flexible with shifts including evenings, weekends, and holidays.
• Ability to stand, bend, and lift up to 50 lbs.

Responsibilities

• Deliver an excellent customer experience by assisting customers and resolving concerns.
• Execute daily merchandising tasks and availability processes to keep shelves stocked.
• Manage price changes, features, and modular execution for accurate presentation.
• Provide sales floor coverage and recovery support to stay store‑ready.
• Oversee associate scheduling and break coverage for smooth operations.
• Coach and train associates to support performance and engagement.
• Maintain safety, cleanliness and compliance across the store.

Job description

Position Summary

The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized, and ready for business. This role leads and supports associates in completing handheld tasks, maintaining merchandise standards, and assisting customers with their shopping needs. By actively planning and prioritizing work based on workload and customer traffic, the Department Manager drives strong execution, teamwork, and results—while ensuring a safe, clean, and high energy store environment.

What You’ll Do

Deliver An Excellent Customer Experience

Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving concerns or referring them as appropriate.

Execute Daily Merchandising and Availability Tasks

Delegates, supports, and follows up on the completion of Customer Availability Process tasks, including section work, capping bins, and stocking picks.

Price Changes, Features, and Modular Execution

Delegates, supports, and follows up on the completion of price changes, feature sets, and modulars within assigned areas to maintain merchandise accuracy and presentation standards.

Sales Floor Coverage and Recovery

Assigns associates to support coverage as needed across the sales floor and provides support with recovery and zoning activities to keep the store customer‑ready.

Associate Scheduling and Break Coverage

Ensures associate breaks are taken in accordance with coverage requirements to support smooth operations.

Associate Training and Coaching

Provides training, coaching, and ongoing feedback to associates to support performance, development, and engagement.

Safety, Cleanliness, and Compliance

Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure and free of debris.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

5004 98 AVE NW, SUITE 1 EDMONTON, AB T6A 0A1, Canada

Important Note

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