(CAN) General Merchandise Associate

Walmart Canada Corp; Toronto; Hybrid; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada Corp in Toronto is seeking a General Merchandise Associate to deliver an excellent customer experience on a fast-paced retail floor. You will assist customers with product selection, promote services, and support stocking and sales activities across the general merchandise area.

You will help keep the sales floor organized and safe, cover shifts as needed, and participate in merchandising, zoning, and recovery.

Responsibilities

• Provide friendly customer service and assist with product selection.
• Cover sales floor and support Front End as needed.
• Zone and maintain clean, organized merchandise displays.
• Stock and restock items, handle modulars and shelf caps.
• Maintain safety and cleanliness in accordance with policies.
• Work flexible shifts including evenings, weekends, and holidays.

Skills

Customer service

Retail environment

Job description

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

Deliver an Excellent Customer Experience

• Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.

Sales Floor Coverage and Team Support

• Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.

Merchandising, Zoning, and Recovery

• Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.

Stocking and Modular Execution

• Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.

Safety, Cleanliness, and Compliance

• Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.

Potential Challenges in This Role

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

900 DUFFERIN ST, TORONTO, ON M6H 4A9, Canada

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