(CAN) General Merchandise Associate

Walmart Canada Corp; Sault Ste. Marie; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada Corp. is seeking a General Merchandise Associate to deliver outstanding customer service, assist customers with product selection, and support stocking and sales activities across general merchandise.

You will help keep the sales floor organized, promote products, and maintain safety standards in a fast-paced retail setting. This role requires adaptability to a variety of shifts, including evenings, weekends and holidays.

Qualifications

• Excellent customer service and communication skills.
• Ability to stand for extended periods and lift up to 50 lbs as needed.

Responsibilities

• Deliver excellent customer experience by greeting and assisting customers.
• Manage sales floor coverage and team support to ensure smooth operations.
• Merchandising, zoning, and recovery to keep shelves organized and visually appealing.
• Stocking and modular execution, including downstocking and shelf resets.
• Maintain a safe, clean, and compliant store environment.
• Be flexible with shifts including evenings, weekends and holidays.

Skills

Customer service

Merchandising

Stocking

Safety compliance

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you'll do

• Deliver an Excellent Customer Experience Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
• Sales Floor Coverage and Team Support Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
• Merchandising, Zoning, and Recovery Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
• Stocking and Modular Execution Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
• Safety, Cleanliness, and Compliance Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
• Flexibility (Availability/Work Schedule) Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

Potential Challenges in this role

• High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
• Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you'll enjoy working here

• Energetic, Fast-Paced Environment
• Appreciation for Your Efforts
• Career Growth Opportunities
• Meaningful Impact

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Primary Location

446 GREAT NORTHERN RD, SAULT STE MARIE ONTARIO, ON P6B 4Z9, Canada

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

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