(CAN) General Merchandise Associate

Wal-Mart Canada Corp; Peterborough; On-site; CAD 2,017,000 - 2,873,000; Full time

Job summary

Wal-Mart Canada Corp. in Peterborough, ON is seeking a General Merchandise Associate to deliver friendly customer service and maintain a well-organized sales floor. You will help customers with product selection, assist with stocking and merchandising, and support store operations while staying flexible for evenings, weekends, and holidays.

The role emphasizes safety, cleanliness, and customer-focused service in a fast-paced retail environment, with opportunities to grow within the organization.

Qualifications

• Customer service experience is preferred.
• Ability to work a variety of shifts including evenings, weekends, and holidays.
• Physical ability to stand and perform duties, including lifting up to 50 lbs.

Responsibilities

• Deliver an excellent customer experience by greeting customers and assisting with product selection.
• Maintain a clean, organized sales floor and support stocking and merchandising.
• Cover sales floor and provide Front End coverage when needed and communicate with colleagues.

Skills

Customer service

Teamwork

Flexibility

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast-paced retail environment. In this role, you deliver excellent customer service by living Walmart's values, maintaining a well-organized and customer-ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you'll do

• Deliver an Excellent Customer Experience. Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.
• Sales Floor Coverage and Team Support. Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.
• Merchandising, Zoning, and Recovery. Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.
• Stocking and Modular Execution. Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.
• Safety, Cleanliness, and Compliance. Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.
• Flexibility (Availability/Work Schedule). Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in this Role

High Task Volume in a fast-paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you'll enjoy working here

• Energetic, fast-paced Environment. Thrive in a dynamic setting where every day brings something new.
• Appreciation for Your Efforts. Your contributions are recognized and valued.
• Career Growth Opportunities. Build your skills and advance your career with us.
• Meaningful Impact. Take pride in helping customers save money and live better.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

None listed.

Primary Location

1002 CHEMONG RD, PETERBOROUGH, ON K9H 7E2, Canada

Employment Equity

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Minimum Rate of Pay

The minimum rate of pay for this position starts from $17.75. Le taux horaire minimum pour ce poste débute à 17.75.

About Walmart

About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.

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