(CAN) General Merchandise Associate

Wal-Mart Canada Corp; Kelowna; On-site; CAD 21,000 - 30,000; Full time

Job summary

Wal-Mart Canada Corp in Kelowna, BC is seeking a General Merchandise Associate to provide outstanding customer service on the sales floor.

You will help customers select products, keep the floor organized, and assist with stocking and merchandising tasks in a fast-paced retail environment.

This role includes flexible hours, including evenings, weekends and holidays, and a starting pay of CAD 18.40 per hour, with opportunities for growth.

Qualifications

• Age – 16 or older

Responsibilities

• Provide friendly, professional customer service to greeting customers and assisting with product selection.
• Promote products and services and help customers make informed purchase decisions.
• Help locate merchandise and resolve customer concerns or refer as needed.
• Cover sales floor areas and support Front End as required to maintain coverage.
• Stock and organize shelves and ensure modulars and displays are up to date.
• Maintain a safe, clean, hazard-free environment following store policies.

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you'll do

Deliver an Excellent Customer Experience: Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.

Sales Floor Coverage and Team Support: Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.

Merchandising, Zoning, and Recovery: Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.

Stocking and Modular Execution: Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.

Safety, Cleanliness, and Compliance: Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

Potential Challenges in this role

High Task Volume in a Fast‑Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you'll enjoy working here

• Energetic, Fast‑Paced Environment
• Appreciation for Your Efforts
• Career Growth Opportunities
• Meaningful Impact

Thrive in a dynamic setting where every day brings something new.

Your contributions are recognized and valued.

Build your skills and advance your career with us.

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.40. Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Primary Location

1555 BANKS RD, KELOWNA, BC V1X 7Y8, Canada

About Walmart

Fifty years ago, Sam Walton started a single mom‑and‑pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.