(CAN) General Merchandise Associate

Walmar; Canada; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Smiths Falls, ON is seeking a General Merchandise Associate to deliver excellent customer service and keep the sales floor organized. You will support stocking and sales activities, assist customers with product selection, and ensure displays are clean and compliant with company standards.

The role offers flexibility with shifts including evenings, weekends, and holidays, and provides opportunities to grow within a fast-paced retail environment while contributing to a positive

Qualifications

• Excellent customer service and problem solving skills.
• Ability to assist customers with product selection and locate merchandise.
• Support stocking, merchandising and floor coverage to maintain a clean, organized store.

Responsibilities

• Deliver an Excellent Customer Experience by greeting customers and assisting with product selection.
• Provide friendly, professional customer service and resolve customer concerns as needed.
• Cover sales floor areas and assist with Front End coverage when required.
• Maintain clean, organized zones and move feature merchandise to designated locations.
• Stock merchandise, perform downstocking and set up modulars and new shelf caps.
• Ensure a safe, clean work environment following company policies.

Skills

Customer service

Sales floor coverage

Stocking

Merchandising

Communication

Job description

Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.What you'll do...WHAT YOU'LL DODeliver an Excellent Customer ExperienceProvides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.Sales Floor Coverage and Team SupportCovers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.Merchandising, Zoning, and RecoveryZones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.Stocking and Modular ExecutionStocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.Safety, Cleanliness, and ComplianceMaintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.Flexibility (Availability/Work Schedule) • Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.POTENTIAL CHALLENGES IN THIS ROLEHigh Task Volume in a Fast-Paced Environment • Manages overnight hours effectively and planning accordingly to stay energized and focused. • Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift. • Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.Physical Demands • Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs. • Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.WHY YOU'LL ENJOY WORKING HEREEnergetic, Fast-Paced EnvironmentThrive in a dynamic setting where every day brings something new.Appreciation for Your EffortsYour contributions are recognized and valued.Career Growth OpportunitiesBuild your skills and advance your career with us.Meaningful ImpactTake pride in helping customers save money and live better.The minimum rate of pay for this position starts from $17.75.Le taux horaire minimum pour ce poste débute à 17.75.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…114 LOMBARD ST, SMITHS FALLS, ON K7A 5B8, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .