(CAN) General Merchandise Associate

Walmart Canada Corp; Bowmanville; On-site; CAD 36,000 - 48,000; Full time

Job summary

Walmart Canada Corp. is seeking a General Merchandise Associate to deliver customer service, help customers with product selection, and maintain an organized, stocked sales floor.

You will support stocking, merchandising, and safety processes while adapting to varying shifts, including evenings and weekends. This role emphasizes teamwork, reliability, and a positive customer experience across the general merchandise area.

Qualifications

• Ability to greet customers and assist with product selection.
• Strong communication and listening skills.
• Willingness to work flexible shifts including evenings, weekends, and holidays.

Responsibilities

• Deliver an excellent customer experience by providing friendly service and guiding purchases.
• Cover sales floor areas and assist with front-end coverage as needed.
• Merchandise, zone, and recover inventory to keep shelves organized and appealing.
• Stock and rotate merchandise, process downstocking, and upkeep safety standards.

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

Position Summary...

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you'll do...

Deliver an Excellent Customer Experience
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.

Sales Floor Coverage and Team Support
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.

Merchandising, Zoning, and Recovery
Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.

Stocking and Modular Execution
Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.

Safety, Cleanliness, and Compliance
Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high‑quality service.

Potential challenges in this role

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast‑paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you'll enjoy working here

• Energetic, Fast-Paced Environment Thrive in a dynamic setting where every day brings something new.
• Appreciation for Your Efforts Your contributions are recognized and valued.
• Career Growth Opportunities Build your skills and advance your career with us.
• Meaningful Impact Take pride in helping customers save money and