CAN Driver

FedEx Canada; Drummondville; On-site; CAD 38,000 - 52,000; Full time

Job summary

FedEx Canada recherche un préposé à la livraison pour assurer le ramassage et la livraison courtois et efficaces sur une route attribuée. Le candidat vérifiera la conformité des envois selon les modalités de service et offrira un service client de qualité.

Les responsabilités incluent la gestion du temps, la communication avec les clients et le travail sous pression avec des horaires variables. Un permis valide et un bon dossier sont requis, et une expérience du service client est souhaitable.

Qualifications

• Diplôme d’études secondaires ou équivalent.
• Permis de conduire valide et bon dossier.
• Expérience en service à la clientèle souhaitable.
• Bonne communication et organisation sont essentielles.

Responsibilities

• Assurer le ramassage et la livraison courtois et efficace des colis sur une route assignée.
• Vérifier que tous les envois respectent les modalités de service de FedEx Canada.
• Fournir des services à la clientèle associés et résoudre les besoins des clients.

Skills

Service client

Gestion du temps

Multitâche

Communication

Horaires flexibles

Connaissance des douanes

Relations interpersonnelles

Education

Diplôme d’études secondaires

Permis de conduire et bon dossier

Tools

Connaissance FedEx Canada

Job description

La sélection à ce poste demande une entrevue.

Assurer le ramassage et la livraison courtois et efficace des colis sur une route assignée; vérifier que tous les envois sont conformes aux modalités de service de Federal Express Canada; fournir des fonctions de service à la clientèle connexes.

This is an interview position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

COMPÉTENCES REQUISES

• Diplôme d’études secondaires ou scolarité équivalente.
• Posséder un permis de conduire valide et un bon dossier de conducteur.
• Pouvoir soulever des charges de 70 lb et manoeuvrer, avec l’aide d’un appareil approprié, des colis pesant jusqu’à 150 lb.
• Un (1) an d’expérience dans le domaine du service à la clientèle
• Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.
• Une certaine connaissance des activités de Federal Express Canada et de la réglementation douanière canadienne serait souhaitable.
• Bonnes compétences en relations interpersonnelles et en communication.
• Bonne maîtrise de la gestion du temps et de l’organisation
• Excellentes habiletés pour le service à la clientèle
• Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.
• Être prêt à se montrer souple pour travailler avec des horaires variables, de même que pendant les congés si les besoins de l’entreprise le justifient

Required Knowledge, Skills And Abilities

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) Year Customer Oriented Business Experience Preferred

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skillsExcellent customer service skillsAbility to multitask, handle stress and work in a highly pressured environment
• Willingness to be flexible and work different schedules and holidays based on business needs

One (1) Year Customer Oriented Business Experience Preferred

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment
• Willingness to be flexible and work different schedules and holidays based on business needs

Preferred Qualifications: Permis classe 5 complet

Pay Transparency:

Pay:

Additional Details: Temps Pleins / Full time

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.