(CAN) Customer Service Desk Associate

Walmart Canada Corp; Strathroy; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company seeks a Customer Service Desk Associate in Strathroy, Ontario. This role involves providing exceptional customer service, ensuring proper procedures for refunds, and maintaining adherence to company policies. The starting pay is $17.75, determined by relevant experience. Ideal candidates should exhibit strong customer service skills and attention to detail. Join a dynamic team and advance your skills in the retail industry.

Qualifications

• Friendly and professional customer service skills.
• Ability to assist customers with information, refunds, and exchanges.
• Attention to detail when verifying returned merchandise.

Responsibilities

• Follow Refund Automation procedures as per guidelines.
• Assist customers with information and processing refunds.
• Ensure returning merchandise is verified before restocking.

Job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you'll do...

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensuring all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

150 CARROLL ST E RR 1, STRATHROY, ON N7G 4G2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

Find Jobs

R-2373376