(CAN) Customer Service Desk Associate

Walmart Canada Corp; Grand Falls Regional Municipality; On-site; CAD 30,000 - 60,000; Full time

Job summary

A large retail corporation is seeking a Customer Service Desk Associate in Grand Falls. This role involves providing high-quality customer service, processing refunds, and maintaining accurate records. Candidates should possess strong customer service skills and attention to detail. The position offers a starting pay of $15.80, with potential increases based on experience. Join a team that values inclusivity and customer satisfaction.

Qualifications

• Ability to assist customers with information, refunds, exchanges.
• Capability to follow procedures according to company guidelines.
• Maintaining sales tax exempt records and processing claims.

Responsibilities

• Provide friendly and professional customer service.
• Ensure proper adherence to company policies.
• Verify returned merchandise against refund slips.

Skills

Customer service skills

Attention to detail

Job description

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you'll do

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensuring all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $15.80. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

494 Ch Madawaska, Grand Falls, NB E3Y 1A3, Canada

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