(CAN) Consumables Associate

Wal-Mart Canada Corp; Westbank First Nation #9; On-site; CAD 52,762,000 - 55,517,000; Full time

Job summary

Wal-Mart Canada Corp in West Kelowna (Westbank First Nation #9 area) is seeking a Consumables Associate to support customer service, stock merchandise, and maintain a clean store environment. This role involves greeting customers, promoting products, and assisting shoppers with purchases in a fast-paced setting.

You will work as part of a team to move goods from the backroom to the sales floor, manage displays, and ensure proper pricing and signage.

Qualifications

• Age 16 or older.

Responsibilities

• Greets customers in a polite and friendly manner.
• Assists customers by promoting products and locating merchandise.
• Resolves customer issues and refers concerns to management.
• Maintains salesfloor presentation, stocks and rotates merchandise.
• Handles claims/returns and maintains safe work environment.
• Receives and stocks merchandise, logs paperwork and documentation.
• Routes service items to Customer Service Manager when needed.
• Stocks/picks items and sets up modulars and shelf caps.

Skills

Customer service

Stocking merchandise

Teamwork

Safety awareness

Job description

Position Summary

Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If you are looking for an exciting job in customer service or retail, working as a Consumables Associate may be a great fit for you!

What you'll do

1. Greets all customers in a polite and friendly manner.
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
3. Resolves customer issues and refers concerns to management where appropriate.
4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
8. Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

The minimum rate of pay for this position starts from $18.40. Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2170 LOUIE DR, WESTBANK, BC V4T 3E5, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

About Walmart

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. You’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you’re proud of.