(CAN) Associé, produits consommables

Walmar; Quebec; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to join our Sainte-Foy store. You will be a customer service champion, helping customers, stocking merchandise, and ensuring a safe, clean sales floor.

You will greet customers, promote products, resolve issues, and maintain displays while following company policies. This role emphasizes teamwork and efficient backroom-to-salesfloor processes in a fast-paced environment.

Qualifications

• Must be 16 years of age or older.
• Experience in customer service is a plus.
• Ability to stock and merchandise displays and manage backroom flow.

Responsibilities

• Greets customers in a polite and friendly manner.
• Assists customers by promoting products/services and locating merchandise.
• Resolves customer issues and refers concerns to management.
• Maintains salesfloor presentation by stocking, rotating, and pricing merchandise.
• Handles claims and returns, secures merchandise and ensures safety.
• Receives, stocks, and documents merchandise flow.
• Directs appropriate service items to a Customer Service Manager.
• Stocks merchandise and downstocks as applicable.

Skills

Customer service

Stocking merchandise

Merchandising

Teamwork

Job description

Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If you are looking for an exciting job in customer service or retail, working as a Consumables Associate may be a great fit for you!What you'll do...1. Greets all customers in a polite and friendly manner.2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.3. Resolves customer issues and refers concerns to management where appropriate.4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.7. Refers appropriate service and transactional items to a Customer Service Manager as required.8. Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.The minimum rate of pay for this position starts from $18.75.Le taux horaire minimum pour ce poste débute à 18.75.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…1470 AV JULES-VERNE, SAINTE-FOY, QC G2G 2R5, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.Find JobsImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .