(CAN) Associé, marchandise générale

Walmart; Quebec; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada seeks a General Merchandise Associate to deliver outstanding customer service, keep the sales floor organized, and support stocking and merchandising activities. The role focuses on greeting customers, assisting with product selection, and ensuring a clean, well‑stocked, and customer‑ready floor.

Be prepared to work a variety of shifts, including evenings, weekends, and holidays, to meet business needs.

Qualifications

• Customer service excellence and ability to assist customers with product selection.
• Ability to greet customers, promote products, and resolve concerns.
• Collaborate with team to ensure floor coverage and smooth store operations.

Responsibilities

• Deliver an Excellent Customer Experience by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, and resolving or referring customer concerns as needed.
• Sales Floor Coverage and Team Support: cover assigned areas and assist with Front End coverage when required; coordinate with teammates.
• Merchandising, Zoning, and Recovery: zone areas, move feature merchandise to modular locations, process recovery merchandise, maintain a clean and organized floor.
• Stocking and Modular Execution: stock merchandise, complete downstocking, apply product protection, set and complete modulars including flex modulars and new shelf caps.
• Safety, Cleanliness, and Compliance: maintain a safe, clean environment and follow policies; complete safety logs and ensure displays/fixtures are secure.
• Flexibility (Availability/Work Schedule): willing to work various shifts including evenings, weekends, and holidays as needed.

Skills

Customer service

Sales floor coverage

Merchandising

Stocking & recovery

Safety & compliance

Job description

Position Summary

Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized and customer‑ready sales floor, and supporting stocking and sales activities across the general merchandise area. This position is ideal for individuals looking for an engaging role in customer service or retail while making a positive impact on the customer shopping experience.

What you'll do

• Deliver an Excellent Customer Experience

  Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase decisions, and resolving or referring customer concerns as needed.

• Sales Floor Coverage and Team Support

  Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are met.

• Merchandising, Zoning, and Recovery

  Zones assigned areas to maintain a clean and organized sales floor. Moves feature merchandise to its modular location and processes recovery merchandise from the Customer Service desk and other areas of the store.

• Stocking and Modular Execution

  Stocks merchandise and picks, completes downstocking as required, applies product protection when needed, and sets and completes modulars, including flex modulars and new shelf caps.

• Safety, Cleanliness, and Compliance

  Maintains a safe, clean, and hazard‑free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure.

• Flexibility (Availability/Work Schedule)

  Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high‑quality service.

Potential challenges in this role

• High Task Volume in a Fast-Paced Environment

  Manages overnight hours effectively and planning accordingly to stay energized and focused.

  Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

  Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

• Physical Demands

  Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.

  Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you'll enjoy working here

• Energetic, Fast-Paced Environment

  Thrive in a dynamic setting where every day brings something new.

• Appreciation for Your Efforts

  Your contributions are recognized and valued.

• Career Growth Opportunities

  Build your skills and advance your career with us.

• Meaningful Impact

  Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste débute à 18.75.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

550 BOUL WILFRID-HAMEL, VILLE DE QUEBEC, QC G1M 2S6, Canada

R-2700730