call centre agent - technical support

Medfar Solutions Cliniques; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A technology solutions provider in Montreal is seeking a Call Centre Agent for technical support. The position offers a hybrid work format, with a salary of $23.51 per hour and benefits including health and financial support. Candidates must be bilingual and have 1-2 years of related experience. This permanent, full-time role allows for a flexible schedule and supports inclusive recruitment practices.

Benefits

Dental plan

Disability benefits

Health care plan

Vision care benefits

Life insurance

Registered Retirement Savings Plan (RRSP)

Long-term care insurance

Paid time off (volunteering or personal days)

Qualifications

• 1-2 years of experience in a related field.
• Must be authorized to work in Canada.
• Reliable internet and workspace required.

Responsibilities

• Provide technical support in a call center environment.
• Assist customers with inquiries and troubleshooting.

Skills

Bilingual (English/Français)

Customer service skills

Education

College, CEGEP, or non-university certificate

Job description

Medfar Solutions Cliniques – call centre agent – technical support – Posted on November 17, 2025 – Location: Montréal, QC H3B 2S7 – Work format: Hybrid – Salary: $23.51 per hour – Employment type: Permanent, Full time – Vacancies: 1

Job Details

• Work location: Both in person and remotely (Hybrid)
• Schedule: Early morning, Morning, Day, Evening, Night, Weekend, Shift – To be determined
• Start date: As soon as possible
• Benefits include: Health, Financial, Long‑term and other benefits

Qualifications

• Education: College, CEGEP, or other non‑university certificate or diploma (1–2 years) or equivalent experience
• Experience: 1 year to less than 2 years in a related field
• Languages: Bilingual (English/Français)
• Must be authorized to work in Canada (Canadian citizen, permanent resident, or temporary resident with a valid work permit)
• Must have reliable internet and workspace to work from home, if required
• Must live near the job location or be willing to commute

Benefits

• Health benefits: Dental plan, Disability benefits, Health care plan, Vision care benefits
• Financial benefits: Life insurance, Registered Retirement Savings Plan (RRSP)
• Long‑term benefits: Long‑term care insurance
• Other benefits: Learning/training paid by employer, On‑site amenities, Paid time off (volunteering or personal days), Team building opportunities
• Support for persons with disabilities, Indigenous people, mature workers, and visible minorities through inclusive recruitment policies and accommodations

Equal Employment Opportunity

Medfar Solutions Cliniques promotes equal employment opportunities for all job applicants, including those self‑identifying as members of various employment groups. Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

Who can apply for this job?

• Canadian citizen
• Permanent resident of Canada
• Temporary resident of Canada with a valid work permit

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to ensure it is accurate and reliable but cannot guarantee its authenticity.