Call Center Customer Service Representative

AtWork Group; Appleton; On-site; CAD 49,000 - 64,000; Full time

Job summary

A leading staffing agency in Appleton is seeking a Call Center Customer Service Representative to provide exceptional phone support and handle customer inquiries. Candidates should possess strong computer and interpersonal skills, be self-starters who can work independently, and demonstrate a positive attitude. This full-time/part-time role offers weekly pay, flexible scheduling, and growth opportunities.

Benefits

Weekly Pay

Supportive, team-first culture

Flexible scheduling

Performance reviews every 6 months

Bonus for bilingual candidates

Qualifications

• Ability to sit and focus for full 8-hour shifts.
• Reliable attendance is critical.
• Must be a self-starter able to work with limited supervision.

Responsibilities

• Provide professional customer service by phone and in person.
• Handle inquiries, resolve issues, and maintain customer satisfaction.
• Perform administrative tasks and basic data entry.

Skills

Typing Test: 30–35 WPM

Strong computer skills

Interpersonal skills

Call center experience

Positive attitude

Professional telephone voice

Job description

Job Description

Position Title: Call Center Customer Service Representative
Location: Appleton, WI
Employment Type: Full time and Part time
Schedule: Weekdays and every other weekend required
Hours: 2:00 pm – 10:00 pm OR 3:00 pm – 11:00 pm

What you will be doing

• Provide professional customer service by phone and in person
• Handle inquiries, resolve issues, and maintain customer satisfaction
• Perform administrative tasks and basic data entry
• Work independently and take initiative when needed
• Support team operations and help create a positive environment

What you need

• Typing Test: 30–35 WPM
• Strong computer and interpersonal skills
• Call center experience preferred
• Able to sit and focus for full 8-hour shifts
• Reliable attendance is critical
• Positive attitude and desire to learn
• Professional and pleasant telephone voice
• Some admin/leadership experience is a plus
• Must be a self-starter able to work with limited supervision

Why Work With Us

• Weekly Pay
• Supportive, team-first culture
• Long-term opportunity with room for growth
• Flexible scheduling
• Raises and performance reviews every 6 months
• Incentive Pay available based on attendance and performance
• Bonus: Bilingual in Spanish may receive an additional $2/hr

Apply

Apply now at atwork.com/appleton and a recruiter will reach out with next steps.