Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; Red Deer; On-site; CAD 37,000 - 52,000; Full time

Job summary

A leading retail brand is seeking a Shift Supervisor in Red Deer, Alberta. In this role, you will guide a team, ensuring operational excellence and delivering outstanding customer service. Key responsibilities include overseeing store operations during shifts, training partners, and maintaining a positive work environment. With a strong emphasis on customer interaction and team management, this position offers a fulfilling opportunity to contribute to a company known for its commitment to diversity and employee satisfaction.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks and create a positive customer experience.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service

Effective communication

Interpersonal skills

Teamwork

Job description

A leading retail brand is seeking a Shift Supervisor in Red Deer, Alberta. In this role, you will guide a team, ensuring operational excellence and delivering outstanding customer service. Key responsibilities include overseeing store operations during shifts, training partners, and maintaining a positive work environment. With a strong emphasis on customer interaction and team management, this position offers a fulfilling opportunity to contribute to a company known for its commitment to diversity and employee satisfaction.