Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; Paris; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading coffee brand as a Shift Supervisor, responsible for executing store operations and leading the team to deliver exceptional customer service. This role offers you the chance to thrive in a dynamic environment while developing your leadership skills. Ideal candidates will have strong customer service experience and the ability to communicate effectively, fostering a positive team atmosphere.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Train and coach new partners positively.
• Deliver legendary customer service.

Skills

Customer service

Effective communication

Interpersonal skills

Teamwork

Job description

Join a leading coffee brand as a Shift Supervisor, responsible for executing store operations and leading the team to deliver exceptional customer service. This role offers you the chance to thrive in a dynamic environment while developing your leadership skills. Ideal candidates will have strong customer service experience and the ability to communicate effectively, fostering a positive team atmosphere.