Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; City of Langley; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffee retailer is looking for a Shift Supervisor in City of Langley, Canada. The role involves assisting the store manager, leading team operations, and ensuring exceptional customer service. Ideal candidates will have strong interpersonal skills and previous experience in retail or restaurant environments. This position offers opportunities for professional growth in a supportive team culture.

Benefits

Diverse workplace

Equal opportunity employer

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead team by deploying partners and delegating tasks for customer service excellence.
• Ensure positive relationships and team morale.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retailer is looking for a Shift Supervisor in City of Langley, Canada. The role involves assisting the store manager, leading team operations, and ensuring exceptional customer service. Ideal candidates will have strong interpersonal skills and previous experience in retail or restaurant environments. This position offers opportunities for professional growth in a supportive team culture.