Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; City of Lacombe; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retail brand is seeking a Shift Supervisor in Lacombe, Alberta. You will assist in managing store operations and lead a team to deliver exceptional customer service. Ideal candidates will have customer service experience, strong communication skills, and the ability to motivate a team. This role offers an exciting opportunity to be part of a well-respected company with a focus on creating a positive atmosphere for both customers and partners.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Provide legendary customer service by acting with a customer-first attitude.
• Train new partners positively and encouragingly.
• Maintain a positive team environment and recognize individual accomplishments.

Skills

Customer service experience

Effective oral communication skills

Ability to direct the work of others

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffee retail brand is seeking a Shift Supervisor in Lacombe, Alberta. You will assist in managing store operations and lead a team to deliver exceptional customer service. Ideal candidates will have customer service experience, strong communication skills, and the ability to motivate a team. This role offers an exciting opportunity to be part of a well-respected company with a focus on creating a positive atmosphere for both customers and partners.